Client Forms

Important Information Regarding Your Appointment

  1. Referral: Please bring the referral or note from your medical doctor or other referral source if applicable.
  1. Paperwork: You may obtain the initial visit paperwork from the web-site. Please arrive 5 minutes early to complete the paperwork for your initial appointment.
  1. WCB Claims: you must bring your claim number, referral from your doctor, documentation from WCB stating your approval for the treatment service, adjustor’s name and number. If you have any questions about your claim please call your adjustor directly before your appointment.
  1. ICBC Claims: you must bring your claim number, referral from your doctor, documentation from ICBC stating your approval for the treatment service, adjustor’s name and number. If you have any questions about your claim please call your adjustor directly before your appointment.
  1. Initial Visit Cost: The cost of your Initial appointment is: $58 for Physiotherapy (Including Acupuncture) & $90 for Redcord-Neurac
  1. Orthotics: The cost of custom foot Orthotics is $325.  At the Initial Consultation appointment you will be asked to pay.
  1. Receipt: You will be provided with an official receipt that can be submitted to your Extended Health Insurance Provider for reimbursement
  1. What to Wear: Please wear appropriate clothing for your initial physiotherapy assessment (shorts for lower body injury, tank top for females with upper body injury) and active footwear (i.e.; the shoes you would normally walk or run in).
  1. Visit Duration: The length of your initial appointment will be up to 60 minutes for Physiotherapy depending on the nature of your injury and the type of treatment required. Please park accordingly.
  2. 4-hour Cancellation Policy: If an emergency arises and you are unable to make your appointment or you are going to be lateplease call us immediately- 604-987-2541. You are responsible for the full cost of a missed appointment if we have not been notified.

Thank you! – We look forward to seeing you soon.